Return & Refund Policy

Last updated: 18-Oct-2024

Thank you for shopping at Chewbo. If you are not completely satisfied with your purchase, we're here to help.

Returns

• Time Frame: You have 30 calendar days to return an item from the date you received it.
• Eligibility: To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
• Receipt or Proof of Purchase: Please provide a receipt or proof of purchase to complete your return.

Refunds

• Inspection: Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.
• Approval: If your return is approved, we will initiate a refund to your original method of payment.
• Processing Time: You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Shipping

• Return Shipping Costs: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
• Shipping Address: To return your product, you should mail your product to: 1234 Maple Street Springfield, IL 62704 USA

Exchanges

• Defective or Damaged Items: We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@chewbo.com and send your item to: Chewbo.

Contact Us

• Questions: If you have any questions on how to return your item to us, contact us at info@chewbo.com or call us at +1 (555) 234-5678.

Thank you for shopping with Chewbo!